Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Standard Shipping: Calculated at checkout.

• Free Shipping: Available on selected promotions or qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS or email (where applicable) so you can monitor your shipment.

Delivery Attempts

Our courier partner will make delivery attempts to the shipping address provided. Please ensure that your address and contact number are accurate.

Incorrect Address

If an incorrect or incomplete shipping address is provided, delivery may be delayed. Any additional shipping charges due to address correction or re-delivery will be the customer's responsibility.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of receiving your parcel. We will investigate and resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.